Legal Information

Acceptance of Terms

By accessing and using PepperJob (operated by PepperJob), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

Service Description

PepperJob is a job search management and application tracking platform that helps users organize their job hunt, track applications, and receive curated job opportunities aggregated from multiple job boards. The platform analyzes job compatibility based on user-defined criteria and provides compatibility scores.

User Accounts

To use PepperJob, you must create an account. You agree to:

• Provide accurate and complete information during registration
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

Subscription and Billing

PepperJob offers both free and premium subscription plans:

• The Free plan includes basic application tracking features
• The Premium plan (€15/month) includes additional features such as automated job aggregation and unlimited job matching
• Premium subscriptions are billed monthly and will automatically renew unless canceled
• You can cancel your subscription at any time through your account settings or by contacting our payment provider Paddle

Acceptable Use

You agree not to:

• Use the service for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the service or servers
• Use automated systems to scrape or collect data from the service
• Misrepresent your identity or affiliation with any person or organization

Service Disclaimer

PepperJob aggregates job listings from third-party sources. We do not guarantee the accuracy, completeness, or availability of any job listings. We are not responsible for the hiring practices of employers or the content of external job postings. Your use of the service is at your own risk.

Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason. Upon termination, your right to use the service will immediately cease, and we may delete your account and data.

Changes to Terms

We may modify these Terms of Service at any time. We will notify you of significant changes via email or through the service. Your continued use of PepperJob after such changes constitutes acceptance of the modified terms.

Introduction

At PepperJob, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our service.

Information We Collect

We collect the following types of information:

• Account Information: Email address, name, phone number, and authentication credentials
• Profile Information: Work experience, skills, job preferences, search criteria, and uploaded documents (CV/resume)
• Application Data: Job applications you track, notes, and status updates
• Usage Information: Log data, cookies, and analytics information about how you interact with our service

How We Use Your Information

We use your information to:

• Provide and maintain the PepperJob service
• Aggregate and display relevant job opportunities based on your preferences
• Analyze job compatibility and provide match scores
• Send you notifications about new job matches (if you've opted in)
• Improve our service and develop new features

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party services that help us operate our platform (authentication, database hosting, payment processing, email delivery)
• Legal Requirements: When required by law, legal process, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete personal data
• Request deletion of your personal data
• Object to or restrict processing of your personal data
• Data portability (receive your data in a structured, machine-readable format)

Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal obligations.

14-Day Money-Back Guarantee

We offer a full refund within 14 days of your initial purchase, no questions asked. This gives you ample time to explore PepperJob Premium and ensure it meets your needs.

Refund Eligibility

You are eligible for a full refund if:

• You request a refund within 14 days of your initial subscription purchase
• You contact us at support@pepperjob.com with your refund request
• Your account has not been terminated for violation of our Terms of Service

How to Request a Refund

To request a refund during the 14-day period:

• Email support@pepperjob.com with the subject line 'Refund Request'
• Include your account email and reason for the refund (optional)
• Refunds are processed within 5-10 business days to your original payment method

Subscription Cancellation

You can cancel your Premium subscription at any time through the Paddle customer portal or your account settings. Upon cancellation, you will retain access to Premium features until the end of your current billing period. No refunds will be provided for partial months after the initial 14-day refund period.

Questions or Technical Issues?

If you experience technical problems or have concerns about billing, please contact us at support@pepperjob.com. We are committed to resolving all issues promptly and ensuring your satisfaction.